FAQ & Help

The best way to get in touch

Contact us

If your query is listed below we can help you quickly handle this yourself, or give you the best way for you to contact us for the specific issue.

  • 1.Get in touch about
  • 2.
  • 3.

Other methods to get in touch

Back to TopBack to Top

*  For CreditExpert a monthly fee of £14.99 applies after your free trial. You may cancel during your 30-day free trial without charge. New customers only. Free trial period starts on registration - further ID verification may be required to access full service which may take up to 5 days.

†Experian acts as a credit broker and not a lender in the provision of its credit cards and personal, car finance and guarantor loans comparison services, meaning it will show you products offered by lenders and other brokers.

Experian acts independently and although our comparison service shows products for a range of lenders and other brokers it does not cover the whole of the market, meaning other products may be available to you. Comparison services are provided free however we will receive commission payments from lenders or brokers we introduce you to.

If you’d like to learn more about the commission we receive, details can be found in our help section.

Energy comparison provided by Runpath Group Limited, a registered company in England & Wales. Company Reg No: 06824947. Registered address: Ground & Mezzanine Floor, White Collar Factory, 1 Old Street Yard, London, EC1Y 8AF.

All Experian consumer services are provided by Experian Ltd (registered number 653331). Experian Ltd is authorised and regulated by the Financial Conduct Authority (firm reference number 738097). Experian Ltd is registered in England and Wales with registered office at The Sir John Peace Building, Experian Way, NG2 Business Park, Nottingham, NG80 1ZZ.

Copyright © 2021, Experian Ltd. All rights reserved.