Contact us

The best way to get in touch is to log into your account here.

If you don't have an account with us, we recommend visiting our FAQs to find the help you need.

Alternatively if your query is listed below we can help you handle this yourself, or provide the best solution for you.

  1. Get in touch
  • Experian Credit Report
  • I can't login
  • Statutory credit report
  • Fraud
  • Complaints
  • Why have I been refused credit?
  • My Experian Credit Score
  • Cancel

Bank Holiday opening hours 2024

  • Friday 29th March9am - 5pm
  • Monday 1st AprilClosed
  • Monday 6th MayClosed
  • Monday 27th MayClosed
  • Monday 26th AugustClosed

Other methods to get in touch

*  For CreditExpert a monthly fee of £14.99 applies after your free trial. You may cancel during your 30-day free trial without charge. New customers only. Free trial period starts on registration - further ID verification may be required to access full service which may take up to 5 days.

Experian acts as a credit broker and not a lender in the provision of its credit cards and personal, car finance and guarantor loans comparison services, meaning it will show you products offered by lenders and other brokers.

Experian acts independently and although our comparison service shows products for a range of lenders and other brokers it does not cover the whole of the market, meaning other products may be available to you. Comparison services are provided free however we will receive commission payments from lenders or brokers we introduce you to.

If you’d like to learn more about the commission we receive, details can be found in our help section.

All Experian consumer services are provided by Experian Ltd (registered number 653331). Experian Ltd is authorised and regulated by the Financial Conduct Authority (firm reference number 738097). Experian Ltd is registered in England and Wales with registered office at The Sir John Peace Building, Experian Way, NG2 Business Park, Nottingham, NG80 1ZZ.

Copyright © 2024, Experian Ltd. All rights reserved.